Virtual Care (Telehealth) Services

Virtual preventive care, routine care, and specialist referrals

How it works:

Talk directly to board-certified providers 24/7 by video or phone for help with minor, non-life-threatening medical conditions¹.

• Preventive care checkups and wellness screenings available at no additional cost² to identify conditions early
• Routine care visits allow you to build a relationship with the same primary care provider (PCP) to help manage conditions
• Prescriptions available through home delivery or at local pharmacies, if appropriate
• Receive orders for biometrics, blood work and screenings at local facilities²

Types of conditions treated:

• Allergies
• Sore throat
• Headache
• Bronchitis
• Cold and flu
• Stomach ache
• Urinary tract infection (18 or older)
• Skin conditions such as rashes, moles, eczema, and psoriasis
• And more

On-demand virtual care for minor medical conditions

• On-demand 24/7/365, including holidays
• Care for hundreds of minor medical conditions
• A convenient and affordable alternative to urgent care centers and the emergency room
• Prescriptions available, if appropriate

Talk therapy and psychiatry from the privacy of home

How it works:

Talk privately with a licensed therapist or psychiatrist by appointment using your phone, tablet, or computer.

• Schedule an appointment that works for you
• You have the option to select the same provider for every session
• Get prescriptions sent directly to your local pharmacy, if appropriate

Types of conditions treated:

• Addictions
• Bipolar disorders
• Depression
• Eating disorders
• Grief/loss
• Life changes
• Men’s issues
• Panic disorders
• Parenting issues
• Postpartum depression
• Relationship/marriage issues
• Stress
• Trauma/PTSD
• Women’s issues

How it works:

• Schedule an appointment online with MDLIVE and visit a lab for your blood work and biometrics.²
• Speak with a provider online and discuss your lab work, biometric screenings³, medical history, emotional and psychological well-being, risk factors and treatment options, and any next steps for care.
• You’ll receive a summary of your screening results for your records.

How it works:

• Talk to a licensed dentist via a video call, 24/7/365⁴
• Get non-narcotic prescriptions sent directly to your local pharmacy, if appropriate.

Types of conditions treated:

• Urgent dental issues
• Toothaches
• Broken or chipped teeth
• Inflammation, sores or infection of the gums, and oral tissues
• Guidance on whether to seek immediate emergency care

Activate your myCigna account now to get access to a virtual dentist.

To speak with a dentist, log in to myCigna.

How it works:

Talk to board-certified dermatologists without an appointment for customized care for skin, hair, and nail conditions.

Types of conditions treated:

• Board-certified dermatologists review pictures and symptoms; prescriptions available, if appropriate
• Care for common skin, hair and nail conditions including acne, eczema, psoriasis, rosacea, suspicious spots, and more
• Diagnosis and customized treatment plan, usually within 24 hours